LeadTact helps contact centers around the world create profitable customer experiences through our powerful portfolio of cloud-based call center ACD, call routing, self-service IVR, and agent optimization solutions. Our software enables contact centers to operate more efficiently, increase the quality of every customer interaction, create new pathways to profit, and ensure ongoing customer-centric business improvement and growth.

Virtual Marketing Campaign

We have the industry's best uptime agreement, which ensures your contact center keeps running, no matter what.

Inboud Answering Services

Our software is used by companies of all sizes, industries, and verticals.

Customer Retention Automation

Our software facilitates over a billion customer interactions per year, ensuring that your customers can reach you when they need to.

How it works

Turn calls into marketing


Your customer calls in

Your customer calls your contact center and connects with an agent.


AI analyzes the conversation in real time

An AI bot is quietly conferenced into the call to analyze the caller’s sentiments and emotions.


Business rules trigger actions

Your business rules can prompt the bot to alert a supervisor if the bot’s real-time analysis of the caller’s sentiments indicate a possible customer satisfaction issue. The bot can conference in the next available supervisor.


Experts provide real-time support

The supervisor can coach the agent in real time via a whisper or text chat, and together they can provide the customer with the best possible service.

How can leadtact help?

Call Logix Logo

Imagine the future of lead generation integrated seamlessly with your CRM to empower your sales team and supercharge your marketing campaigns. Real-time leads. Rich data intelligence. All in one place.


  • Opening Days :
  • Monday – Friday : 9am to 8pm PST
  • Saturday : 9am to 5pm PST



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